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Retail

Overview

As a experienced retail or restaurant business professional, you understand that being on the leading edge of market trends is a pivotal factor in creating memorable experiences for your customers and setting you apart from the competition. To stay ahead, you need a business phone system that supports all the modern ways you want to communicate with customers—such as web meetings and text messages—while being easy to manage across multiple locations.

Features designed for your business

iMOBX’s cloud phone system frees your workforce from the confines of the traditional office, enabling productivity wherever and whenever.

Robust call routing

iMOBX’s robust call routing and handling rules ensure you can deliver remarkable customer service with confidence. Responsive call routing sends calls directly to any desired department or person, even to multiple locations. Flexible rules enable customers to reach the right person every time—day or night or even on holidays—so they always feel appreciated.

Business texting

SMS text messaging is everyone’s favorite modern approach to conversations. Delight your customers by sending text messages to confirm reservations, answer inventory questions, announce flash sales, or let them them know their tables are ready. Text messaging is available for every user account, so your entire staff can be responsive.

Truly mobile-ready

The BMC Mobile App enables you to work productively from your, tablet or smartphone. Easily access your business contacts, make calls, send texts, receive faxes, join conference calls, share files, check voicemail, and start web meetings. Plus, iMOBX is BYOD-optimized so you can use your personal device without compromising your professional identity.